Widespread customer confusion and regulatory hurdles are a taste of what's to come soon for markets around the world.
This series of news stories documented Netflix’s password sharing experiments on Latin American subscribers.
The first installment found Peru’s consumer protection agency had flagged the pricing trial as a potential discriminatory charging violation. The second installment looked at Argentine users who revolted against new charges because of extreme domestic inflation (the fees were tied to the U.S. dollar). The final story announced Netflix would bring the Peru version of its pricing trial to subscribers globally in 2023.
Our reporting was widely aggregated by U.S. publications including The Verge, TechCrunch, Fortune, Gizmodo and Business Insider.
May – October 2022, Rest of World